Privacy Policy

Privacy Policy

MOJO Technology Labs Private Limited (hereinafter referred to as the “Company”) are fully committed to respecting your privacy and shall ensure that your personal information is safe with us. This privacy policy sets out the information practices of www.expressmojo.com (“Website”) including the type of information that is collected, how the information is collected, how the information is used and with whom it is shared. Reference to “you” in this Privacy Policy refers to the users of this Website whether or not you access the services available on the Website or consummate any transaction on the Website.

By using or accessing this Website, you agree to the terms and conditions of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (as defined below) in any manner as described in this Privacy Policy and further signify your agreement to this Privacy Policy. Please read this Privacy Policy carefully before you download, install or use the Service and / or Website. If you do not agree to this Privacy Policy, you may not install, download or use the Service and / or Website.

By installing, downloading or using the Service and / or Website, you signify your acceptance to this Privacy Policy, Terms and Conditions (being hereby incorporated by reference herein) which takes effect on the date on which you download, install or use the Service and /or Website, and create a legally binding arrangement to abide by the same.

  1. Definitions
    1. “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action or any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.
    2. “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number and email address disclosed by you in relation to the services available on the Website.
    3. “Sensitive personal data or information” consists of information relating to the following:
      1. passwords;
      2. financial information such as bank account or credit card or debit card or other payment instrument details ;
      3. physical, physiological and mental health condition;
      4. sexual orientation;
      5. medical records and history;
      6. Biometric information;
      7. any detail relating to the above clauses as provided to body corporate for providing service; and
      8. any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:
    4. “Service” refers to the provision of electronic marketplace, software platform, freight brokerage and any additional services which the we offer to various stakeholders in freight transportation business.
    5. “Third Party” refers to any person or entity other than you or us.
  1. Personal Information that may be collected and manner of its use
    1. Personal Information provided by you in relation to the use of the Website:In order for us to successfully provide the Service, we collect your Personal Information as may be required for the purposes connected thereto. We may be required to disclose such Personal Information to the Third Parties solely in connection with the terms and conditions stipulated by such Third Party.
    2. Personal Information provided by you in relation to the registration process:In order to avail of the Service, you may be required to provide us with your Personal Information. A user identity and password will be generated by us in order to identify yourself during future uses of the Website.
    3. Cookies: Cookies are small pieces of information saved by your browser. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies may be set in your browser by us when you access the Website. This anonymous information is maintained distinctly and is not linked to the Personal Information that you submit to us. We use cookies collected to:
      1. Authenticate your login information;
      2. Enable security features;
      3. Improve and develop the features of the Website. Please feel free to change your browser settings if you do not wish to accept cookies. However, please note that changing your browser setting may affect your experience on the Website.
    4. Collection of Sensitive personal data or information: We do not collect, store or process Sensitive personal data or information as part of the Service on the Website.
    5. Others:In addition to the cookies, we may also collect information to enable us to better understand you so that we can improve the quality of the Service and your user experience; to assist our customer service and technical support personnel; and put processes in place to prevent fraud and unlawful use. In an effort to make the Website effective and improve the Website, certain information may be collected each time you access the Website. Such information may be saved in server logs in an encrypted form which may not identify you personally. Such information or data may include, but shall not limit to, IP address, your server details, duration of your visit, date, time or purpose of your visit, your past transactions, etc. The abovementioned data may be used by us and may be shared with our sponsors, investors, advertisers, developers, strategic business partners or other associates to enhance and grow the user experience in relation to the Website.
    6. Other uses of the information provided:We make all efforts to ensure that we collect only such Personal Information that we believe to be relevant in order to record, support, facilitate your access to the Website.
      1. Sharing information with Third Party service providers in relation to the Website: To the extent necessary to provide you the Website, we may provide your Personal Information to Third Party contractors who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Website.
      2. Communication: We may offer Whatsapp alerts, email notifications, short message service (SMS), multimedia message service (MMS) or other forms of communication to share information with you about certain promotions or features the Website may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors.
      3. Legal proceedings: In the event we are required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.
  1. Link to Third Party apps and websites
    1. The Website and any communication sent to you may also contain/display Third Party advertisements and links to other websites or products and services. You agree and acknowledge that these apps and websites are operated by Third Parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. We are not responsible for any form of transmission, whatsoever, received by you from any such Third Party. Accordingly, we do not make any representations concerning the privacy practices or policies of such Third Parties or terms of use of such websites or apps, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites or apps. The inclusion or exclusion does not imply any endorsement by us of the website, the Third Party, or the information on the website. The information provided by you to such Third Party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites and apps prior to using such websites.
    2. These Third Party websites and apps and advertisers may use technology to send the advertisements directly to your browser. In such cases, the Third Party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that such Third Party websites and apps and advertisers may use, and the information practices of these Third Party websites and apps and advertisers are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.
  1. Security
    1. We strive to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.
    2. We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information or otherwise. The Service is also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
    3. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event If you have any questions about this Privacy Policy, please feel free to write to us at support@expressmojo.com